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US Delivery address:
• Ships the following business day from the day your order is placed.
• Orders are generally shipped the following business day from the day you order.
• Free ground shipping is generally very fast. We have a warehouse in Mira Loma, CA, and it is our hub. Shipping to the west coast takes about one day after it leaves our warehouse. As you go farther away from CA the shipping time increases, and it maxes out at five days. Generally to reach central US states is three (3) days, and to the east coast is four to five (4-5) days.
Non-US Delivery Address:
• Ships same or following business day by DHL Express, and you are responsible for any import duties to your country.
• You are responsible for all import duties, taxes, and any other costs imposed upon you for receiving a shipment from us into your country. We are here to help, so definitely drop us an email in case you need any questions answered! realperson@glamcor.com
• You guys get the benefit of our super fast DHL Express shipping. Your order will be shipped from our super slick factory in Shenzhen, China where we stock everything and more. Generally DHL will deliver on average three days after receiving your order. Depending on the time you order, some orders go out the same day. DHL service is excellent, and we love them.
DO NOT IGNORE YOUR DHL EXPRESS SHIPMENTS! PLEASE!
Wait a second! What happens if you refuse, ignore, or not take delivery of your DHL Express shipment from us? Well, that's unfortunate for both of us. If DHL returns your merchandise to our factory, you are responsible for the shipping costs to and from our facility including but not limited to the import duties we pay to accept the return of the merchandise. We will provide proof of costs from DHL Express for the return. Your merchandise will still be considered yours, and unless under a previously arranged agreement, your merchandise will be placed in our warehouse until such time as you are ready to have it shipped back to you within 180 days after receipt of your merchandise in our facility. Re-shipping will be charged the negotiated rate. After 180 days, all unclaimed merchandise will be moved to our abandoned merchandise area and made property of GLAMCOR. In the event that DHL Express destroys the merchandise as a result of non-delivery to you, your merchandise is non-recoverable and no credit will be given to you from us for the loss. Merchandise is destroyed upon consideration of the shipping costs versus product value. For instance, if we ship a USD $15 item which incurs USD $10 of shipping to you and $10 of shipping back to us, we would opt to have DHL Express destroy the merchandise on your behalf. It's arithmetic at that point. You are responsible for all import duties, taxes, and any other costs imposed upon you for receiving a shipment from us into your country. We are here to help, so definitely drop us an email in case you need any questions answered! realperson@glamcor.com
US Delivery Address Customers:
Once you receive your order you can receive a full refund if the package is unopened by communicating with us (realperson@glamcor.com) within seven (7) days of delivery. After the seventh day (7th) you will receive store credit until the fourteenth (14th) day. After 14 days the merchandise is not refundable. We will arrange return shipping through our UPS account.
If you would like to exchange anything just drop us an email to realperson@glamcor.com. There are real people behind the email address covering different time zones. We can help you with the exchange.
Non-US Delivery Address Customers:
Orders delivered outside the US are returnable for a refund within 10 days from the time your receive your items. You will be responsible to return the merchandise to the shipping origin or to our US location by paying the shipping cost back to us. In the event that you received anything which was eligible for free international shipping there will be a restocking charge equal to 35% of the purchase price of your returned order.
If you would like to exchange anything just drop us an email to realperson@glamcor.com. There are real people behind the email address covering different time zones. We can help you with the exchange.
