Orders delivered outside the US are returnable for a refund within 10 days from the time you receive your items. You will be responsible to return the merchandise to the shipping origin or to our US location by paying the shipping cost back to us. In the event that you received anything which was eligible for free international shipping there will be a restocking charge equal to 35% of the purchase price of your returned order.
If you would like to exchange anything just drop us an email to firstname.lastname@example.org. There are real people behind the email address covering different time zones. We can help you with the exchange.